Shipping & Returns

Shipping

We ship to peninsular Spain [COMPLETE if you ship to the Balearic Islands, Canary Islands, Ceuta and Melilla or the rest of the EU].

• Preparation time: [COMPLETE: e.g. 1-3 business days]
• Estimated delivery time: [COMPLETE: e.g. 5-12 business days]
• Shipping costs: [COMPLETE: cost or "free shipping from X €"]

Once your order has been shipped, you will receive an email with tracking information.

Returns and withdrawal

You have 14 calendar days from the receipt of your order to exercise your right of withdrawal, according to Royal Legislative Decree 1/2007.

• The product must be returned in its original condition, unused, and with its labeling.
• To initiate a return, write to [COMPLETE: email] indicating your order number.
• [COMPLETE: indicate who bears the return costs].

Once the return is received and verified, the refund will be processed through the same payment method within a maximum of 14 days.

Refunds

If the product arrives defective or there is an error in your order, contact us and we will resolve it at no cost to you.